Generac Power Systems

  • IT Application Administrator

    Job Locations US-WI-Waukesha
    Job ID
    2018-14156
    # of Openings
    1
    Posted Date
    3 weeks ago(6/26/2018 3:49 PM)
    Category
    IT - Information Technology
  • Overview

    Generac Power Systems: Work with the leader in the power industry! Our office in Waukesha, WI is seeking an IT Application Administrator.

     

    IT Application Administrators are responsible for ensuring that our Windows Server based applications function well and are highly available. Job duties of an IT Application Administrator include preparing servers, installing and configuring software, loading data, doing maintenance work, accommodating changes required by clients, minimizing downtime, and supporting business users.

    Responsibilities

    • Provide application maintenance and support to proactively minimize service disruption and facilitate operational efficiency of applications including software, server environment, database(s), and integrations. 
    • Utilize IT Best Practices and IT tools related to application support, implementation, and documentation.  Lead troubleshooting efforts when issues arise. 
    • Investigate problems and data discrepancies and diagnose root causes.  Monitor, evaluate, and report on overall system performance.  Identify problematic trends, and work on resolving them.    
    • Ensure tickets are being responded to in accordance with the prescribed service levels set by management.  Work with external vendor trouble ticket systems. 
    • Plan the timing of and coordinate upgrades, patches, enhancements, and migration to new systems.
    • Implement new business applications including testing and integrations. Plan and develop use-case test plans and perform unit testing.  Design, build, test, implement and maintain integrations between the specific applications and other internal and external applications.  
    • Document technical specifications, run books and other requirements to support specific applications.  Document and analyze release levels and associated compatibility with currently deployed systems and standards including testing components and systems to see how they integrate with existing systems and applications and if they perform to standards.  Identify, evaluate, and document risks.
    • Establish partnerships with the business departments and staff to gain solid understanding of the business process, workflows, and data requirements for specific applications.
    • Adhere to Generac IT Change Management policies.  Understand, support and enforce the Generac IT security policy, as directed by management, to promote a secure computing environment at Generac.  Support project managers and developers to create scope, requirements, and detailed designs to meet business needs.
    • Participate in the testing of business continuity and disaster recovery plans for Windows server applications.
    • Performs other duties as assigned.

    Qualifications

    Basic Qualifications:

    • Associates degree in the field of Computer Science, MIS, Business or related field or equivalent experience;
    • 5 years of experience providing IT Business Application support.

    Preferred Qualifications:

    • Bachelor’s degree;
    • MS SQL DBA;
    • Experience working with technical aspects of Microsoft operating systems Windows 7 to 10 and WS2008 to WS2018 in relation to IT Application support;
    • Experience working with MS SQL Server and SSIS.

     

    PHYSICAL DEMANDS:

    While performing the duties of this job, the employee is regularly required to talk and hear; and use hands to manipulate objects or controls.  The employee is regularly required to stand and walk.  On occasion the incumbent may be required to stoop, bend or reach above the shoulders.  The employee must occasionally lift up to 25 pounds. Specific conditions of this job are typical of frequent and continuous computer-based work requiring periods of sitting, close vision and ability to adjust focus. Occasional travel.

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