Generac Power Systems – Work with the leader in the power industry! Our office in Waukesha, WI is seeking a Retail Account Coordinator.
The Retail Account Coordinator provides excellent customer care to customers in a timely manner with an emphasis on providing accurate information, effective communication and issue resolution. This position is also responsible for the timely submission of customer orders and managing customer expectations.
Essential Duties and Responsibilities:
· Proficiency in Microsoft Office Suite software;
· Excellent verbal and written communication skills;
· Ability to keyboard 35 WPM while on the phone with customers;
· Ability to work independently;
· Excellent customer focus;
· Attention to detail.
Physical Demands: While performing the duties of this job, the employee is regularly required to talk and hear; and use hands to manipulate objects or controls. The employee is regularly required to stand and walk. On occasion the incumbent may be required to stoop, bend or reach above the shoulders. The employee must occasionally lift up to 25 pounds. Specific conditions of this job include are typical of frequent and continuous computer-based work requiring periods of sitting, close vision and ability to adjust focus. Up to 10% travel and valid Driver’s License required.