Generac Power Systems – Work with the leader in the power industry! Our corporate headquarters in Waukesha, Wisconsin, is seeking a Director Aftermarket Parts.
The Director Aftermarket Parts is responsible for planning, controlling, and directing the after-sale support and to define vision, strategies, and tactics to improve the customer experience throughout North America. This position is responsible for directing all direct to consumer and distribution strategies to ensure a first-rate customer experience. The Director will create a culture of exceptional customer service by creating measurable standards of excellence and developing a team of people that are continuously trained and developed to exceed internal and external customer expectations in all required markets and regions worldwide.
Essential Duties and Responsibilities:
While performing the duties of this job, the employee is regularly required to talk and hear; and use hands to manipulate objects or controls. The employee is regularly required to stand and walk. On occasion the incumbent may be required to stoop, bend or reach above the shoulders. The employee must occasionally lift up to 25 pounds. Specific conditions of this job are typical of frequent and continuous computer-based work requiring periods of sitting, close vision and ability to adjust focus. Up to 30% travel and valid Driver’s License required.